Resources & Documentation
Everything you need to get started and scale your calling operations
Product reference
UI mirrors the live agent app: workspace for calling and dispositions for outcomes.
OMEGA DIALER Get productive fast
Launch in minutes
Import a CSV, assign numbers, and put agents on a clean calling workflow.
Scale lead volume
Import lists, respect DNC, and keep dispositions synced back to your CRM.
Coach your team
Use manager tools to monitor performance and keep quality high as you grow.
Integrations & API
CSV import and REST APIs today; ask us about deeper integrations for your stack.
CSV & API import
Load leads from exports or your own integration; log dispositions back through the API.
WebRTC calling
Browser-based dialing with clear quality and per-minute economics that stay predictable.
Reporting & exports
Track talk-time, outcomes, and team performance without spreadsheet gymnastics.
Compliance building blocks
DNC handling and audit-friendly logs so you can operate with confidence.
Feature Guides
Phone Number Provisioning
How to search, purchase, and assign phone numbers to agents
DNC List Management
Upload and manage Do-Not-Call lists for TCPA compliance
Analytics & Reporting
Track performance, generate reports, and export data
Picture-in-Picture dialer
Open the operator console from the site and keep it floating over your CRM tab
Call Recording
Enable recording, download calls, and manage storage
TCPA Compliance
Best practices for compliant calling and audit logs
Blog & Best Practices
Why We Built Omega Dialer
The story behind building the most affordable power dialer
TCPA Compliance Guide 2026
Everything you need to know about compliant calling
WebRTC vs PSTN
Why modern dialers are 10X cheaper than legacy systems