Operator-Grade Features, Modern Stack

Power dialing, AI-assisted detection hooks, analytics, and CRM sync—what enterprise floors expect from a serious vendor.

🚀 Multi-Agent Power Dialing

Dial through contact lists at lightning speed with intelligent call distribution.

  • One-click calling - no manual dialing
  • Automatic contact rotation
  • Skip busy/disconnected numbers
  • Answering machine / voicemail detection (AMD)
  • Make 300+ calls per day per agent
OMEGA DIALER
Welcome, Alex · Logout
Auto-advance after disposition
Calling from: Q1 Outbound
TODAY
24
11 connected
TALK TIME
42m
Today's total
THIS WEEK
156
58 connected
Contact 12 of 380
JL
Jordan Lee
📞 +1 (512) 555-0199 📧 jordan@example.com
Previous Activity
Last attempt · No answer · 2 days ago
📞 Call Now
⏭ Skip
🚫 Mark DNC
Power dial from one screen: queue position, contact card, one-tap call and skip.

📋 Lead lists & CRM import

Upload CSV exports from any CRM, map columns once, and assign lists to agents—no browser extension required.

  • CSV import with column mapping
  • Contact list management
  • Disposition logging
  • REST API for custom stacks
  • Open dialer from the site in Picture-in-Picture
New contact list
CSV upload
📄
Drop leads.csv here
or click to browse · maps phone, name, email
leads-export-feb.csv 380 contacts
Create list & assign agents
Bring any CRM export in as CSV — map columns once, then assign lists to agents.

📊 Real-Time Analytics

Track performance, optimize campaigns, and coach your team with live dashboards.

  • Live agent activity monitoring
  • Call volume tracking
  • Connect rate optimization
  • Performance reports
  • Export to CSV
OMEGA DIALER
Welcome, Alex · Logout
Auto-advance after disposition
Calling from: Q1 Outbound
TODAY
24
11 connected
TALK TIME
42m
Today's total
THIS WEEK
156
58 connected
Contact 12 of 380
JL
Jordan Lee
📞 +1 (512) 555-0199 📧 jordan@example.com
Previous Activity
Last attempt · No answer · 2 days ago
📞 Call Now
⏭ Skip
🚫 Mark DNC
Power dial from one screen: queue position, contact card, one-tap call and skip.

📞 Phone Number Management

Provision numbers instantly. No waiting, no paperwork.

  • Search by area code
  • Purchase instantly (via SignalWire)
  • Assign to agents
  • Local presence dialing
  • Port existing numbers
Phone numbers
Provision & assign
Area code
512
+1 (512) 555-0142 Buy
+1 (512) 555-0167 Buy
+1 (512) 555-0189 Buy
Assign to agent
Alex M. ▾
Admins search by area code and buy numbers in SignalWire — then assign them to agents.

✅ TCPA Compliance Built-In

Stay compliant automatically. No manual tracking required.

  • DNC list scrubbing
  • Time zone detection
  • Call time restrictions (8am-9pm local)
  • Opt-out mechanisms
  • Audit logs for compliance
Call Complete — Select Disposition
✅ Connected 1
📧 Voicemail 2
📵 No Answer 3
🔴 Busy 4
❌ Wrong # 5
Add notes about this call…
Save & Next
After hang-up, agents pick a disposition and notes — keyboard shortcuts 1–5 included.

👥 Team Management

Invite agents, assign lists, track performance—all from one dashboard.

  • Unlimited agent invites
  • Assign contact lists
  • Track individual performance
  • Set permissions & roles
  • Email notifications
OMEGA DIALER
Agent Login
agent@youragency.com
••••••••••
Agents sign in once — no installs, runs in the browser.

Coming Soon

🎙️ Voicemail Drop

Pre-recorded messages with one click. Move to the next call while the message plays.

🖼️ Picture-in-Picture dialer

Keep the operator console on top while you work in your CRM tab—launch it from any page on omegadialer.com.

🤖 AI Call Analysis

Automatic sentiment analysis, keyword detection, and coaching recommendations.

See It In Action

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